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  • Telecommunication Services

  • Gone are the days when you had separate telephone and computer networks. Today’s leading businesses run on a converged wiring network that handles all their communications devices – from computers and printers to desk phones and smartphones. The telecommunication services offered by Scenic Solutions Group will help you develop a robust telecommunication network within your business.

  • Our Suite of Telecommunication Services

  • Hosted VoIP Solution

    With a hosted VoIP phone system, only the phones are located in your office. Scenic Solutions Group remotely manages the costs and responsibility of powering, maintaining, and supporting the phone system. You only pay for the services that you need on a per-user basis, and you can even lease the phones as well.

    By using the hands-on monitoring of an expert-hosted PBX provider like Scenic Solutions Group, your business can rest easy knowing that you have a trusted partner functioning like part of the team, allowing your staff to focus on other projects.

  • Call Queueing

    If your call volume is too heavy for your staff to handle, we have Call Queueing solutions that play music for incoming callers until your staff can answer the call.

  • Reporting

    Need to charge those long-distance calls to the right department? Having trouble determining if your salespeople are making their required number of calls? We have designed reporting solutions that do all the heavy lifting. You just sit back and review and your dashboard to see how the business is performing.

  • Interactive Voice Response (IVR)

    Is your receptionist spending too much time forwarding customer calls to the right department? IVR solutions help direct those incoming calls to the right department – “For sales press 1, for billing press 2, for all other inquires press 0 for the receptionist.” An IVR solution quickly recovers the cost of installation by allowing your staff to focus on growing your business instead of routing calls.

  • Voice Mail To Email

    Still going back to the office just to check if that important client left you a voice mail? With voice mail to email, messages left on your desk phone are delivered immediately via email to your smartphone.

  • Further Reading - Telecommunications